Employment Engagement Platform

City Innovation Labs partnered with Terryberry Inc, a 100+ year old company to help them pioneer a digital employee engagement platform.

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Schedule Free Innovation Workshop  ➞
Project Overview
Terryberry Inc needed help developing, maintaining and supporting Give a Wow, an employee recognition and engagement web application.
City Innovation Labs has helped Terryberry Inc architect, prototype, build and launch Give a Wow. Give a Wow is used in thousands of businesses throughout the world who have millions of employees.
Key Points
  • SAAS (Software as a Service) Application
  • Multi-platform with complex architecture
  • Millions of daily users
  • Mature company (100+ years in business) disrupting an industry

The Innovation Phase

1. Opportunity Workshop
  • Understand Business Model
  • Digital Roadmap Review
  • Discover Key Opportunities
2. Innovation Sprint
  • High ROI Opportunity Focus
  • Design Thinking Activities
  • Team Brainstorming
3. Innovation Strategy
  • Present Sprint Findings
  • Overall Innovation Strategy
  • Identify a Project
1. Opportunity
We'll learn about your industry, how your organization earns revenue, who your customers are, any trends in your industry and what your competition is doing. We'll focus on discovering the highest ROI innovation opportunity to focus on with your team.
2. Innovation Sprint
We'll conduct a number of "Design Thinking" activities with your team focused on our high ROI innovation opportunity. Activities include things like Customer Journey Mapping, Customer Interviews, Competitive Analysis, Usability Testing, and Analytics Review.
3. Innovation Strategy
We'll present our findings from the Design Thinking Acitivites and overall innovation strategy with your team. We'll give you access to all findings, data and reports so that we can identify a project together.

The Blueprint Phase

1. Story Mapping
  • Defines project requirements
  • Sets project scope
  • Gets stakeholders involved
2. Rapid Prototyping
  • Quickly see things visually
  • Reduces overall cost & risk
  • Frequent collaboration
3. Architecture
  • Best technologies selected
  • Safe and secure codebase
  • Industry standard practices
1. Story Mapping and Discovery
All our projects start with Story Mapping and Discovery. Story Mapping allows us to define user types, features and functionality of the application. Here you can see Josh, our CEO sketching out functionality with Terryberry.
2. Rapid Prototyping
Once we've story mapped your application, we immediately start building a prototype. Prototypes are much faster to build than coding right away and allows for flexability in changes via feedback sessions. Here you can see early versions of Terryberry's prototype.
3. Architecture
Architecture is the last step of the blueprinting process. Our senior software architects create diagrams for code that needs to be written, and how different systems interact with one another.

The Delivery & Training Phase

1. Polished Design
  • Polishing design of prototype
  • UI and illustration
  • Design system and colors
2. Coding
  • Safe and secure code
  • Industry standard practices
  • Logical and semantic
3. Delivery
  • Project delivery to client
  • Delivery to end users
  • Documentation handoff
1. Polished Design
We're approaching home base. Once the blueprint is done we can put paint on the prototype and make it more visually appealing. Here you can see a more polished version of Terryberry's prototype.
2. Coding
Coding is where the bulk of the work on your project will be. Our developers code the app to look and function exactly like the prototype (but for real!).
3. Delivery
Once complete, the app is delivered to stakeholders. Below, you can see the screenshots of Terryberry's final product.

Many Satisfied Customers

Dan Egan CTO, Terryberry INC
"City Innovation Labs has been an invaluable resource to our business. They are excellent at creating a strategic vision, recommending the best approach and being a true business partner. They have made all of the other vendors we have ever worked with look like amateurs."

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